Telemarketing Expert UK

This month I had the privilege of being interviewed by one of the UK Retail Motor Industry’s leading figures: Jeff Smith.

Jeff is dedicated to improving dealership profitability and customer satisfaction within the Retail Motor Industry.

In an industry that seems to take nothing but hard knocks during an economic downturn, Jeff has made a name for himself as the retail motor industry’s leading profitability guru, especially in service departments.

In this first interview on Taking The Phone In Small Steps, Jeff and I focus on getting prepared for calling: The mindset, objectives, and tips that will put first-time callers at ease and perhaps give renewed vigour to using the telephone for those who’ve done it before.

In this latest interview with Michael Beale, an authority in NLP training with PPI Business NLP in the UK, Telemarketing Expert Shaun Gisbourne answers many of today’s pressing questions about cold calling.

Happy listening! And remember, if you hear something you would like me explain further, or if you hear something you disagree with, call 0208 133 0702 or email shaun@phoneforbusiness.com

http://nlp-experts.org/sales/95-shaun-gisbourne-cold-calling.html

It’s true that a great many telemarketing projects get started without the client (for whom the telemarketing is being done) hearing a single call. Some don’t even hear or meet with the person making the calls! Does that sound crazy to some of you?

Well, so that none of you feel cheated in any way, here is something I prepared earlier.

This is an interview on the value of business networking. Stan Relihan is asking the questions. Stan is from Australia, a top headhunter and one of the most connected people on LinkedIn, the online business networking platform.